In many countries Uber is just another taxi brand, one that's licensed by the local authorities. The only thing it has going for it is the app, but all their competitors have apps too. Plus, I've never had to use an app - I just call an automated number, press one digit and a taxi arrives at my door within a few minutes. If I'm using a mobile phone then the operator answers.
Maybe - but in many countries it isn't. In my European country, calling a cab means always talking to the operator (often after 2m ringing) and then waiting 10-30m. Around 10% of the time it never comes, so you'll have to call again. When it finally does, your reward is paying an extra fee for having called.
Then there are the zones; your home is a bit outside the city? The meter will be running - at an increased rate! - before the car even arrives.
Never had that problem here in Edinburgh - been using the same cab company for years (both personal and business). They have an app or an IVR system or an operator.
Never had a missed cab, cars are always very clean and drivers good. I honestly can't think of a single problem I've had with them in what must be 15+ years of regular use.
In many countries Uber is just another taxi brand, one that's licensed by the local authorities. The only thing it has going for it is the app, but all their competitors have apps too. Plus, I've never had to use an app - I just call an automated number, press one digit and a taxi arrives at my door within a few minutes. If I'm using a mobile phone then the operator answers.