https://www.airbnb.com/help/article/43/what-happens-if-my-guest-cancels > Guests... | Hacker News

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		DevKoala on April 8, 2020 \| parent \| context \| favorite \| on: Airbnb Paying More Than 10% Interest on $1B Financ... https://www.airbnb.com/help/article/43/what-happens-if-my-gu... > Guests who cancel are automatically refunded according to YOUR cancellation policy—unless the cancellation qualifies as an extenuating circumstance or falls under our Guest Refund Policy. Exactly. And they were not legally allowed to do that. Which is why they are reimbursing hosts. They were flooded with cancellations and did right by the renter, but wanted the host to take the hit, when in reality the broker (AirBnb) is liable.

slenk on April 8, 2020 [–]

Still screwing people though. We had reservations that fell outside of their "coronavirus window" (the 24th) so they wouldn't give us a refund.

When Trump extended his guideline, they only offered half the cash back or all of it in credit. That doesn't even feel legal to me.

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