I just experienced something similar with Accenture. They were hired by the state of Bavaria in Germany to build an appointment management system for Covid vaccines. They didn't get it done in time and then it sucked so badly that the doctors didn't want to use it.
They now use my tiny little business's [1] solution instead. I've been on the market since 2014 and they found me through my web site. They called on a Friday "we need the system on Monday". Signed the contract in the evening, set everything up over the weekend, and now they're loving it. Sometimes, I think these big organizations are just so overloaded with bureaucracy and politics that a little guy like me can compete on pure product quality.
They now use my tiny little business's [1] solution instead. I've been on the market since 2014 and they found me through my web site. They called on a Friday "we need the system on Monday". Signed the contract in the evening, set everything up over the weekend, and now they're loving it. Sometimes, I think these big organizations are just so overloaded with bureaucracy and politics that a little guy like me can compete on pure product quality.
[1]: https://www.indiehackers.com/interview/terminerinnerung-56e9...