It wasn't that granular. Maybe a few blocks of the city in size, give or take. The visualizers I'm seeing have a single hexagon span the entirety of Austin, TX for reference. At least in Uber's usecase, that was less than useful.
It’s a hierarchy… so you can take your pick of granularity? Only thing that matters is min, max and step-size.
Unless we’re talking about different things, I’m not clear why we’re not assuming the tool you remember chose h10 or whatever level was actually useful to it, where the visualizations chose h5
The smallest granularity is . 0000009 km^2, so I guess 1/3 of an inch. Which seems to me a ridiculously and unnecessarily precise, but who knows