A similar thing happened to me recently with Target. What I received was obviously damaged, broken seal, broken canister, formula spilling out. I initiated a "damaged product" problem, and they wanted me to return it. So I dumped the rest, rinsed it, and returned an empty can to a physical Target store. The clerk was confused, but they didn't challenge me on it. I got the refund.

(I started ordering the formula online because there was a severe shortage recently due to a potentially contaminated batch. Finding it in a physical store was not possible for a while, and not practical even when it was available.)