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> We never distinguished automations from people though, that makes no sense on the internet.

LOL I see you've never sold anything on the internet, ran a website that is supposed to generate leads, or had to gauge the effectiveness of an ad campaign. There is a huge part of the internet that relies on real humans doing things on websites. And ignoring that is insane.



Maybe I should clarify: It makes no sense from a system architecture perspective. Obviously if you're doing analytics you want to know the difference.


A systems architecture perspective should be very very inclusive of the business perspective.


In theory.

In practice business people have such a poor intuition for systems design you end up with borderline unusable software when you do that.


that's why systems architects are supposed to get paid well, because there are a lot of different stakeholders to consider




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