Punitive damages or even small claims court are excessive, the only group which owes you something is Amazon, and it seems to be a straightforward case of failing to update the product description in a timely manner.
You might be able to compel them to provide you with the service as promised, you might not. You could probably get a return from Amazon plus a little extra something if you're nice about it.
Doubtful - he bought the device in January -2013-, went to activate it in January -2014-, only to be told they'd just discontinued the activation of new services.
You might be able to compel them to provide you with the service as promised, you might not. You could probably get a return from Amazon plus a little extra something if you're nice about it.